Returns or Exchanges
The magic of a 3 Little Goats mystery box lies in its delightful unpredictability. Each scoop is a unique adventure, filled with items chosen by chance and heart. Due to the nature of our mystery and curated boxes, we do not offer returns or exchanges on any items. This policy is akin to a "grab bag" experience – "you get what you get and don't throw a fit." We believe this adds to the excitement and specialness of each order!
Quick dispatch and reliable delivery
We know you're excited to receive your 3 Little Goats package! Orders typically ship within 3-5 business days, and often even sooner. We strive to get your special treasures to you as quickly as possible. Currently, all orders include tracking notifications for your convenience, ensuring you can follow your package's journey right to your doorstep.
Damaged or lost items
While we take great care in packaging your orders, unforeseen issues can sometimes occur during transit. If your order arrives damaged or if your package gets lost, please take the following steps:
- First, contact the shipping carrier directly to report the issue.
- After contacting the carrier, please notify us at 3 Little Goats immediately.
- Insurance is recommended for every purchase to aid in any shipping and delivery issues.
Every order includes tracking notifications, which can be helpful in resolving any shipping concerns with the carrier.
International shipping possibilities
Currently, 3 Little Goats primarily ships within the United States. However, we are always open to spreading our handmade love further! If you are located outside of the US and wish to place an order, please contact us. We will gladly research shipping services and work with you to explore international shipping options and any associated costs.